We believe that a business transformation should be based on a strategic initiative. Meanwhile, a strategy is always only a hypothesis, either just developed or soon implemented. That’s why the business result after implementation needs to be tested by KPI (key performance indicators).

It is worth noting that what makes any strategies effective or not are business processes and business infrastructure such as organizations and IT systems.

Behind our proposing approach for business changes is the “SPOIT Model” that represents the concept of business transformation through management cycle, integrating business processes, organizations and IT systems.